Privacy Policy
We take your privacy seriously. This policy will explain how Truffle Witch and Squarespace (who power this site) use the data we collect from you when you use this website.
What data do we collect?
Personal identification information (name, email address, phone number, etc.)
Financial data relating to your purchase (credit card number, etc.)
How do we collect your data?
You directly provide us with the data we collect. We collect data and process data when you:
Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback via email.
Use or view our website via your browser’s cookies.
How will we use your data?
Truffle Witch collects your data so that we can:
Process your order and manage your account.
Email you with special offers on other products and services we think you might like.
Truffle Witch will NEVER share your data with third parties for marketing or advertising purposes.
In rare circumstances, when Truffle Witch processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
We securely store your data on this website only. Access to this site is restricted protected.
Marketing
Truffle Witch may occasionally wish to send you information about products and services of ours that we think you might like. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Truffle Witch from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
Truffle Witch would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to us processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit About the cookies Squarespace uses and allaboutcookies.org
How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – we use these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in.
Analytics - this website collects personal data to power site analytics which is shared with Squarespace, our website analytics provider, to learn about site traffic and activity. These are used only when you acknowledge our cookie banner.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 5 Marcy 2020.
How to contact us
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Truffle Witch has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.